Privacy Policy

Thank you for visiting Exotic Flora Wholesale. This Privacy Policy explains how we collect, use and protect personal information provided through our website.

Please read this Privacy Policy before using our website or submitting any personal information. By using our website, you acknowledge and accept the practices described in this Privacy Policy.

1. Information We Collect

We may collect personally identifiable information when you voluntarily provide it to us through our website. This information may include:

• Full name
• Email address
• Phone number
• Billing or shipping address
• City, state and PIN code
• Order and enquiry information
• Any other information you voluntarily provide to us

We collect this information when you submit an enquiry, contact form, place an order, request information about our products, or otherwise communicate with us.

2. How We Use Your Information

The information you provide may be used to:

• Respond to your enquiries and requests
• Process and fulfil orders
• Provide customer support
• Communicate with you regarding your orders or enquiries
• Provide information about our products and services
• Improve our website and customer experience
• Prevent fraud, misuse or unauthorized activity
• Comply with applicable legal requirements

3. Cookies and Tracking Technology

Our website may use cookies and similar tracking technologies depending on the features and services available on the website.

Cookies and tracking technologies may help us understand how visitors use our website, improve website performance, remember certain preferences and provide a better user experience.

You may choose to disable cookies through your browser settings. However, disabling certain cookies may affect some features or functionality of the website.

4. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers assisting us with website operations, order fulfilment, payments, shipping, customer support or other legitimate business activities.

We may also disclose information when required or permitted by law, when necessary to prevent fraud or unauthorized transactions, or when required to protect our rights, website or users.

5. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, disclosure or destruction.

However, no method of transmission or storage over the Internet can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

6. Third-Party Websites

Our website may contain links to third-party websites, payment providers, social media platforms or other external services.

Third-party websites operate under their own privacy policies and practices. We are not responsible for the privacy practices or content of websites that are not operated by Exotic Flora Wholesale.

7. Your Information and Choices

If you have provided personal information to us, you may contact us regarding questions, corrections or concerns about the use of your information.

Where applicable, you may also request that we stop sending promotional communications to you.

8. Children's Privacy

Our website is not intended to knowingly collect personal information from children. If you believe that a child has provided personal information through our website, please contact us so that we can take appropriate action.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy from time to time. Any changes will be posted on this page along with an updated revision date.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.